Our dedication to responsible gambling is an integral part of our customer service policy. We want you to enjoy the entertainment provided by our platform, but we also aim to ensure you’re aware of the potential social and financial risks associated with problem gambling.

Maintaining Control

Gambling should be viewed as a fun and enjoyable form of entertainment, not as a way to generate income. While it can be tempting to view gambling as a way to make money, it’s important to treat it as leisure and only risk funds that you can afford to lose. To maintain control and avoid gambling problems, consider these key points:

  • Treat gambling as a way to pass the time, not as a source of income.
  • Don’t expect to recover losses immediately—there’s always another opportunity to win.
  • Only play with funds that are considered “extra” and that you can afford to lose.
  • Keep track of the time and money spent while gambling.
  • If you feel the need for a break, reach out to our support team for a temporary exclusion.

Self-Exclusion Request

If you need a pause from gambling, you can request self-exclusion by contacting our Support Team via email at [email protected] We will deactivate your account within 24 hours. It is the player’s responsibility to inform us of any other accounts they may have and commit to not creating new accounts. We will do our best to prevent the creation of additional accounts, but it remains the player’s responsibility to ensure they don’t open new ones. The platform is not liable for any potential losses incurred on other accounts.

For further assistance with gambling issues, we recommend reaching out to one of the following support organizations:

Responsibility

If you’re concerned that gambling is negatively affecting your life or the lives of those around you, ask yourself the following questions:

  • Has gambling distracted you from work or school?
  • Do you gamble to escape boredom or simply pass time?
  • Do you spend long hours gambling alone?
  • Have others ever criticized your gambling behavior?
  • Have you lost interest in family, friends, or hobbies because of gambling?
  • Do you lie about the time or money spent on gambling?
  • Have you ever lied, borrowed, or stolen money to fund your gambling or pay debts?
  • Are you reluctant to spend money on anything other than gambling?
  • Do you continue to gamble until all your money is gone?
  • Do you gamble with the intent of recovering losses quickly after a setback?
  • Do you feel anxious or hopeless when you run out of money during a gambling session?
  • Do arguments or frustrations make you want to gamble?
  • Have you ever felt depressed or suicidal due to your gambling behavior?

If you answered yes to most of these questions, it may indicate a gambling problem. We strongly advise you to seek help from the following organizations, who can provide support and guidance:

  • GamCare – Offers confidential advice and support in the UK for those affected by gambling. Visit their website at www.gamcare.org.uk or call their confidential helpline at 0845 6000 133.
  • Gamblers Anonymous – A global fellowship for individuals who are working to overcome gambling problems. Visit www.gamblersanonymous.org.uk for more details.
  • Gambling Therapy – Provides counseling and support for those impacted by gambling issues worldwide. Learn more at www.gamblingtherapy.org.

Underage Players

We do not permit any player under the age of 18 to register or participate on our platform. It is our responsibility to verify the age of all users. Any winnings from underage players will be nullified.

Filtering System

To ensure a safe environment, parents can use internet filters to restrict access to gambling sites for children. We recommend using these tools to protect minors from online gambling. One such filter is Net Nanny™ at www.netnanny.com.